I am an associate professor, director of graduate studies, and former program chair of industrial design in the School of Design at Carnegie Mellon University in Pittsburgh, Pennsylvania. My core teaching includes How People Work, Research Methods for Human Centered Design, and The Meaning of Form (Industrial Design Studio II). I have dedicated my teaching and research to methods and practices for human centered design, with an emphasis on design ethnography, participatory design, and the meaning of form in context.
I am co-author of the book, Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions. Beverly, MA: Rockport Publishers, 2012.
This site consolidates my research, teaching, and musings on design. Welcome!
View my curriculum vitae here